gathering survey and feedback data.
If you want customers to interact, engage, and buy from your business in the future, keeping an eye on their experience is crucial.
You can achieve this by using email marketing. For instance, you can use email campaigns to distribute customer satisfaction surveys and get feedback from your customers.
In actuality, this is among the best methods for determining your Net Promoter Score (NPS). You can use this score to determine the proportion of customers who support the brand and those who don’t. You can develop methods to enhance your customer experience using the information provided.